Installation or labor costs
Removal, reinstallation, labor, phone calls, materials, inconvenience, and incidental or consequential expenses are not covered.
Lunde warranty
Clear coverage for the floor you live on.
Qualifying Lunde Flooring products include limited wear and structure coverage against manufacturing defects, including warping, cracking, delaminating, and wear-through under normal approved use.
20 yrLimited residential coverage for qualifying 12, 20, and 30 mil luxury vinyl plank flooring.
10 yrCommercial coverage on 20 mil light commercial and 30 mil medium commercial products.
TopicalMoisture coverage applies to surface spills, not subfloor moisture or hydrostatic pressure.
OriginalNon-transferable warranty for the original purchaser or resident homeowner.
Coverage by wear layer
Know exactly which warranty applies.
The warranty period starts on the date of purchase and depends on the wear layer of the flooring you choose.
Wear layerResidentialCommercial
30 mil20-year limited10-year medium commercial
20 mil20-year limited10-year light commercial
12 mil20-year limitedNot warranted for commercial use
Before install matters.
Visible manufacturing defects must be reported before the flooring is installed.
What is covered
Wear-through and structure, when installed correctly.
- 01
- Manufacturing defects
Coverage includes qualifying warping, cracking, delaminating, and defects from improper milling, grading, staining, or coating.
- 02
- Wear-through
The plank wear layer is warranted not to wear through under normal use for the applicable warranty period.
- 03
- Topical moisture
Surface spills are covered when water does not travel over room edges, cut boards, or other openings into the subfloor.
- 04
- Replacement material
Approved claims are resolved with new materials of similar grade for repair or replacement of affected areas.
Important limits
What the warranty does not cover.
These limits are the part most customers need before they buy, install, or file a claim.
Scratches, dents, gloss loss
Gloss reduction, surface scratches, gouges, scuffs, punctures, cuts, indentations, burns, and ordinary wear are excluded.
Subfloor moisture
Damage from moisture under the flooring, mildew, alkaline substances, hydrostatic pressure, or humidity outside guidelines is not covered.
Improper use or care
Noncompliant installation, abuse, pets, cleats, roller skates, and improper maintenance are excluded. See the installation requirements below.
Natural color variation
Variation from samples, replacement material, illustrations, sunlight exposure, UV light, age, pattern, texture, or natural components is expected.
Wrong location or product
Flooring installed in inappropriate locations, outside dry climate-controlled indoor areas, or using wall and ceiling planks as flooring is excluded.
Whoever installs it
Nine requirements. The warranty rides on them.
To maintain your warranty, follow these manufacturer requirements.
Transition moldings
Use transition moldings at exterior doors and thresholds.
1/4″ expansion gap
Maintain a minimum 1/4″ expansion gap around all walls and fixed objects.
Flat to 3/16″ per 8 ft
Ensure the subfloor is flat within 3/16″ over an 8-foot span.
48-hour acclimation
Acclimate flooring onsite for at least 48 hours in a climate-controlled environment.
Cabinets first
Do not install cabinets or other permanent fixtures on top of the floating floor.
6 mil moisture barrier
Over concrete subfloors, install a 6 mil moisture barrier.
No hardwood underneath
Do not install over existing hardwood flooring.
Glue only where required
Do not glue planks except where specifically required for stair treads or transition pieces.
No added underlayment
Do not install additional underlayment unless specifically approved by the manufacturer, as doing so may void the warranty and damage the locking system.
Failure to follow these installation requirements may result in product failure and may void the manufacturer's warranty.
Read the full installation guideWarranty condition
Professional installation requirement
Coverage depends on who installs your floor, and how.
To maintain coverage under the Lunde Flooring Limited Warranty, flooring must be installed by a properly licensed California contractor holding a current and active CSLB license with the appropriate classification for flooring installation, including a C-15 Flooring and Floor Covering Contractor license where applicable. The installer must maintain all bonding, insurance, and other requirements required by California law.
Installation must comply with Lunde Flooring's published installation instructions and applicable industry standards. Lunde Flooring may require proof of installation and the installer's CSLB license number when processing a warranty claim. Damage or failure resulting from improper installation, installation by an improperly licensed contractor, improper subfloor preparation, moisture conditions, or failure to follow Lunde Flooring installation requirements is not covered under this warranty.
The fine print
Installation disclaimer
Please read these instructions before installing your Crafted Luxury Vinyl Plank flooring.
These installation guidelines are provided to help ensure a successful installation and to protect your warranty. Installation methods not specifically approved in this guide are performed at the installer's own risk.
Lunde, LLC is not responsible for product failure, property damage, personal injury, or other losses resulting from installations that do not follow these instructions, use unapproved materials, or fail to comply with applicable building codes and local regulations.
These guidelines are not a substitute for professional installation or engineering advice. It is the installer's responsibility to verify that the subfloor, jobsite conditions, and installation comply with all applicable requirements.
Following the approved installation methods helps ensure proper performance and preserves your warranty.
Filing a claim
Save the records before a problem appears.
To obtain warranty service, the warranty holder must provide the sales order and documentation showing the floor was installed according to the applicable product installation requirements.
Inspect before installation
Check all flooring for visible manufacturing defects. Report defects before installing affected material.
Keep proof of purchase
Save your sales order, receipt, carton labels, product details, and the purchase date.
Document the install
Keep installer notes, photos, and any site-condition records that show the floor followed the applicable installation guidelines.
Contact Lunde support
Call or text (661) 444-2857, use our contact form, or email orders@lundeflooring.com. We will help you gather the right information and review the next step.
Need help choosing?
We will help you match the floor to the room.
Warranty coverage depends on the product, installation, location, care, and documentation. If you are planning a bathroom, basement, rental, or commercial space, ask us before ordering.
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