Save your order
Your order confirmation in My Account is your proof of purchase — no paperwork to keep.
The promise
Every Lunde floor is backed by a lifetime residential warranty against wear, fading, and water damage — because a floor you love shouldn't come with fine print you fear.
What's covered
Our coverage is written in plain language and honored without runaround. If a defect appears under normal residential use, we make it right.
The wear layer is guaranteed not to wear through under normal residential use.
Protected against abnormal fading from everyday indoor light.
The waterproof core will not swell, warp, or delaminate from topical moisture.
Any defect in materials or finish is covered from the date of purchase.
Filing a claim
Your order confirmation in My Account is your proof of purchase — no paperwork to keep.
Email a few photos of the issue and your order number. Our team responds within two business days.
Approved claims are resolved with replacement material or a refund — your choice, no hassle.
Questions?
Our team is happy to walk you through coverage, installation, and the right floor for your space.
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